Background Checks for Service Providers
Building trust in our community through comprehensive verification of all service providers
Why Background Checks Matter
At NeighborLink, safety and trust are fundamental to our marketplace. Background checks are a critical component of our verification process, helping ensure that every service provider on our platform meets our high standards for safety and professionalism.
By requiring comprehensive background checks, we create a safer environment for residents and help professional service providers differentiate themselves in the marketplace.
What Our Background Checks Include
Our comprehensive screening process covers multiple areas to ensure thorough verification
Identity Verification
Confirm provider identity through government-issued ID and multiple data sources
Criminal Records
National and county-level criminal record searches spanning 7+ years
Professional Licenses
Verification of all required professional licenses and certifications
Sex Offender Registry
Comprehensive search of national sex offender databases
How the Process Works
Submit Information
Provide your full legal name, date of birth, and social security number securely
Verification Process
Our partner conducts comprehensive searches across multiple databases
Review Period
Results are reviewed by our Trust & Safety team (typically 3-5 business days)
Notification
You'll receive an email with your application status and any next steps
Average processing time: 3-5 business days
Important Information
Privacy & Security
All personal information is encrypted and handled by our certified background check partner. NeighborLink never stores your social security number or other sensitive data.
Eligibility Criteria
To pass our background check, providers must have:
- No violent criminal convictions
- No theft or fraud-related convictions
- No presence on sex offender registries
- Valid professional licenses (where required)
Dispute Process
If you believe there's an error in your background check results, you have the right to dispute the findings. Our partner provides a clear dispute process, and we'll work with you to resolve any inaccuracies.
Ready to Join NeighborLink?
Start your application today and join our community of verified service providers