Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

2. How We Use Cookies

NeighborLink uses cookies and similar technologies for several purposes:

• Essential cookies: Required for the website to function properly
• Performance cookies: Help us understand how visitors use our site
• Functionality cookies: Remember your preferences and settings
• Targeting cookies: Used to deliver relevant advertisements

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Session cookies that maintain your logged-in state
• Security cookies that help protect against fraud
• Load balancing cookies that ensure website stability

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Vercel Analytics for website performance monitoring
• Custom analytics to improve user experience
• Error tracking for platform stability

3.3 Preference Cookies

These cookies remember your preferences:

• Language preferences
• Theme preferences (light/dark mode)
• Location preferences for service searches

3.4 Marketing Cookies

With your consent, we may use marketing cookies to show you relevant advertisements on other websites. These cookies track your browsing habits to deliver ads that are more relevant to you and your interests.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

• Stripe for secure payment processing
• Persona for identity verification
• Vercel for hosting and analytics
• Supabase for authentication and data storage

5. Cookie Duration

Cookies can be either:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted

6. Managing Cookies

You have several options for managing cookies:

6.1 Browser Settings

Most browsers allow you to:

• View what cookies are stored on your device
• Delete cookies individually or entirely
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies entirely

6.2 Cookie Consent Tool

When you first visit our website, you can use our cookie consent tool to choose which types of cookies you want to accept. You can change these preferences at any time through your account settings.

7. Impact of Disabling Cookies

Please note that disabling certain cookies may impact your experience on our website. Some features may not work properly, and you may need to adjust settings every time you visit.

8. Do Not Track

Some browsers offer a "Do Not Track" feature. Currently, there is no industry standard for handling these requests, and our website does not change its behavior based on Do Not Track signals.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page.

10. Contact Us

If you have questions about our use of cookies, please contact us at:

MurphyLabs LLC, DBA NeighborLink
Willis, TX 77318
Email: support@neighborlink.app
Phone: 832-714-1973