How Can We Help?

How to find, book, and manage service appointments

• How to book a service
• Cancellation policies
• Rescheduling appointments

Understanding costs, payments, and refunds

• Payment methods
• Understanding pricing
• Refund policies

Staying safe and secure on NeighborLink

• Provider verification
• Safety guidelines
• Reporting issues

Managing your profile and preferences

• Creating an account
• Updating profile information
• Notification settings

Messaging and communicating with providers

• Messaging guidelines
• Getting quotes
• Response times

Information for service professionals

• Becoming a provider
• Setting your rates
• Managing availability